Privacy Policy

1. Who We Are

The Carriage House Car Wash ("we," "us," "our") operates the car wash located at 30 Homestake Drive, Bozeman, MT 59718 and the website at carriagehousemt.com.

2. Information We Collect

We may collect the following personal information:

• Rewards Program: Phone number, name, email address
• Fleet Accounts: Business name, contact person, phone, email, mailing address, federal tax ID, signature
• Prepaid Cards: Name, email (payment processed by Stripe)
• Location Data: GPS coordinates when you check in at the car wash (used only to verify you are on-site)

3. How We Use Your Information

• Operate our rewards program (track visits, issue free wash codes)
• Send transactional SMS and email (OTP codes, reward notifications, check-in confirmations)
• Send promotional messages if you opted in (double-points alerts, special offers)
• Process fleet account applications and assign prepaid cards
• Improve our services

4. SMS Communications

By opting in to SMS at signup, you consent to receive text messages from The Carriage House Car Washrelated to your rewards account, including verification codes, check-in confirmations, free wash code delivery, and promotional offers.

Message frequency varies. Message and data rates may apply. Reply STOP to any message to unsubscribe. Reply HELP for assistance. Carriers are not liable for delayed or undelivered messages.

5. How We Protect Your Information

We use industry-standard security measures including encrypted database connections (TLS), httpOnly cookies for authentication, and secure password hashing. Payment information is processed by Stripe and never touches our servers.

6. Information Sharing

We do not sell your personal information. We share data only with service providers necessary to operate our business:

• Twilio (SMS delivery)
• Resend (email delivery)
• Stripe (payment processing)
• Neon (database hosting)
• Vercel (website hosting)

7. Your Rights

Under the Montana Consumer Data Privacy Act and applicable law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of promotional communications at any time

To delete your rewards account, use the "Delete My Account" option in your rewards dashboard, or contact us at 406.551.6339.

8. Data Retention

We retain your rewards data as long as your account is active. Fleet application data is retained for tax and accounting purposes. You may request deletion at any time.

9. Contact Us

If you have questions about this privacy policy or your data, contact us at:

The Carriage House Car Wash
30 Homestake Drive, Bozeman, MT 59718
406.551.6339