Privacy Policy

We collect different types of information depending on how you interact with us:

Loyalty Rewards Program

• Phone number (required to enroll)
• Name (optional)
• Email address (optional)
• GPS location data during check-in (required to verify you are at our location)
• Wash history and reward progress

Fleet Accounts

• Business name and address
• Contact person name, phone number, and email
• Federal tax ID (EIN)
• Electronic signature on the fleet application

Prepaid Card Purchases

• Name and email address
• Payment information (processed securely by Stripe; we do not store card numbers)

Contact Form

• Name, phone number, email, and message content

We use the information we collect to:

• Operate and manage our loyalty rewards program
• Process prepaid card purchases and send receipts
• Manage fleet accounts and send invoices
• Respond to customer inquiries
• Send transactional messages (e.g., reward notifications, receipts)
• Verify your physical presence at our location during loyalty check-in
• Improve our services

We do not sell your personal information to third parties. Ever.

Our loyalty rewards program uses GPS location data from your device to verify that you are physically at our car wash during check-in. This geofence verification prevents abuse of the rewards program.

• Location data is only collected when you actively tap the check-in button
• We do not track your location in the background
• Check-in location coordinates are stored in our database alongside your wash record
• You can decline location access, but check-in will not be available without it

If you enroll in our loyalty program, you may receive text messages related to your account, including reward notifications and check-in confirmations.

• Opt out: Reply STOP to any message to unsubscribe
• Help: Reply HELP for assistance
• Message and data rates may apply depending on your carrier
• Message frequency varies based on your account activity
• SMS is provided through Twilio; see their privacy policy for details

Our website uses browser localStorage to keep you signed in to the loyalty rewards program. Specifically:

• A loyalty authentication token is stored in your browser's localStorage
• This token allows the site to remember your loyalty account between visits
• No third-party advertising or tracking cookies are used on our website
• You can clear your browser's localStorage at any time to remove this data

We use the following third-party services to operate our business. These providers only have access to the information necessary to perform their functions and are obligated to protect your data:

Your data is stored in a secure PostgreSQL database hosted by Neon on AWS infrastructure in the United States. We take reasonable measures to protect your information, including:

• All data transmitted between your browser and our servers is encrypted via HTTPS
• Payment information is handled entirely by Stripe and never touches our servers
• Database access is restricted and requires authentication
• Admin access to customer data is protected by API key authentication

No system is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.

We retain your personal information as follows:

• Loyalty accounts: Retained for as long as your account is active. Inactive accounts may be deleted after 24 months of no activity.
• Fleet accounts: Retained for the duration of the business relationship and as required for tax and accounting records.
• Prepaid card records: Retained as needed for transaction records and customer support.
• Contact form submissions: Retained for up to 12 months.

Under the Montana Consumer Data Privacy Act and general best practices, you have the right to:

• Know what personal information we have collected about you
• Request a copy of your personal data
• Request deletion of your personal data
• Opt out of SMS messages at any time by replying STOP
• Withdraw from the loyalty program

To exercise any of these rights, contact us using the information at the bottom of this page. We will respond to your request within 45 days.

By enrolling in our loyalty rewards program, you agree to the following terms:

• Earning rewards: Earn one punch per qualifying wash. After 10 punches, you earn one free wash.
• Check-in requirement: You must check in using the website while physically at our car wash. GPS location verification is required.
• One check-in per day: You may check in once per calendar day.
• Reward expiration: Earned free wash rewards expire 90 days after they are earned. Punches toward a free wash do not expire as long as your account remains active.
• Non-transferable: Rewards are tied to your phone number and cannot be transferred to another account.
• Program changes: We reserve the right to modify, suspend, or terminate the loyalty program at any time. If we make significant changes, we will notify enrolled members via SMS.
• Abuse: Attempts to manipulate the program (e.g., spoofing location, creating duplicate accounts) may result in account termination.

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time. If we make significant changes, we will update the "Last Updated" date at the top of this page. For loyalty program members, we may also send a notification via SMS.

If you have questions about this Privacy Policy, want to request deletion of your data, or have any other privacy concerns, please contact us: